Payment We accept payment by Visa, MasterCard, Discover and PayPal.
US Shipping Shipping times will vary. Models ready to ship will ship within 5 business days from receipt of payment. Other models may take approximately 8 weeks. In the US, we ship by USPS Priority Mail or UPS.
The scale of our models range from the smallest, called Stone Chips (standing 2-3 inches tall) to our mid-size models called Pebbles (standing 4-6 inches tall) to the full-size models, our largest scale which can stand from 7 to 11 inches tall. Titles and descriptions containing "Chip" or "Pebbles" refer to our smaller scale models. Titles and descriptions without these terms indicate full size models.
We are happy to answer your questions about this or any other Peter Stone model! Please contact us at 800-581-1370 or 630-629-1486 (8am-5pm M-F CST) or
. Please note our office is closed on weekends and holidays. Correspondence sent over the weekend will be answered as soon as possible the following week.
Internationally, we ship by USPS Priority Mail International. Please provide an appropriate shipping address. Tracking numbers are emailed by the shipping provider when your package is shipped.
If the shipping calculations are incorrect and you pay too much for shipping, rest assured that any over payment will be refunded. Please Note: All international orders are shipped by Priority Mail International.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to making a purchase. These charges are normally collected when you pick the item up. Do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as gifts since US and international government regulations prohibit such behavior. We have no control over the amount of time it takes for your package to clear customs. Please allow extra time, especially near the holidays.